The small print

General terms and conditions

If you would like to cancel your account, you can do so at any time but we'll ask you to stay till the end of the month you have paid for. Just give us a call on 020 7502 7588, email us or use the contact form.

When you cancel and require a refund, please supply your bank account number and sort code so we can pay directly into your account.

Your first payment must be credited to our bank account before you collect your first bag.

If you want to take a holiday from the scheme, please book it by 5pm on Thursday of the week before, so that we don't order produce for you. We will credit your account for the amount owed.

If you miss this cut-off point or can’t collect your veg for some reason, we won't be able to refund you. In this instance, you could ask a friend or neighbour to collect or let us know and we can donate it to one of the homeless charities we work with.

Please wash your veg well before using.

In the event that we are unable to supply the bags for whatever reason, we will inform you by email as soon as we can.

If your bag is not at the collection point, or there are missing items, please don't take someone else's bag. Let us know by email or call us on 020 7502 7588 as soon as possible. We will do our best to get your bag to you, make up the difference or refund you.

If you are not happy with the service, please let us know.

We may change the contents of the bag based on availability at short notice.

 

Terms and conditions for using this website

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Information supplied in our web pages has been prepared with care and is accurate to the best of our knowledge, this information being honest, decent and legal from the date of creation. You agree that information or material accessed or downloaded through our web pages for personal or private use is done so entirely at your own risk and that you accept responsibility for any damage to hardware or software or data loss even if we are aware of the possibilities of such damage.

Information supplied on our web pages is for guidance only and does not in any part form a contract and may be subject to change without notice. Reasonable effort is made to ensure we provide accurate and current information on our web pages. We are not liable for any incidental, consequential, cumulative, direct or indirect losses or damages from the use or misuse or inability to use, including omissions and misrepresentations and any errors on our web pages.

You may download or print selections of this website if only used for your personal information and not for reproduction or commercial use. Except where stated, the text, graphics and information of the website are the copyright of Growing Communities. Copying and storage of this website for permanent use or incorporation and reproduction whether for new media or paper use is strictly prohibited.